Legal · Privacy
We value your trust. This Privacy Policy explains how Straveda collects, uses, protects and manages your information while using our software, AI solutions and IT services.
At Straveda, privacy is not an afterthought — it is a foundation of how we design and operate our software, AI solutions, cloud infrastructure and IT services. We build tools for businesses that automate operations, ship products faster and adopt AI responsibly, and we recognize that this work depends on your trust.
This Privacy Policy explains, in plain language, what information we collect, why we collect it, how we use and protect it, and the choices and rights available to you. We are committed to transparency at every step of our relationship with you — whether you're browsing our website, using our platform, integrating with our APIs, or working with us as a business client.
This Privacy Policy applies to anyone who interacts with Straveda, including:
Wherever you fall on this list, the same core commitments apply: we collect only what we need, we use it for clearly stated purposes, and we protect it with industry-appropriate safeguards.
We collect information that you provide directly, information generated automatically as you use our services, and information related to how our AI and automation features are used. The categories below summarize what we may collect, depending on how you interact with Straveda.
Account Information
Contact Information
Company Information
Billing Details
Payment Information
Technical Device Information
Browser Information
IP Address
Usage Analytics
Cookies
Authentication Data
Support Requests
API Logs
Customer Uploaded Content
AI Usage Data
We use the information we collect for specific, legitimate business purposes, including to:
Provide Services
Improve Performance
Authentication
Fraud Detection
Customer Support
Communication
Billing
Security
Analytics
AI Features
Legal Compliance
Straveda builds AI-powered features and automation into our products to help you work faster and smarter. Because generative and automated systems work probabilistically, we ask that you keep the following in mind:
We invest in layered technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure or destruction, including:
Encryption
HTTPS
Access Controls
Monitoring
Regular Security Reviews
Backups
Authentication
Secure Infrastructure
Industry Best Practices
While we work hard to protect your data, no method of transmission or storage is completely secure. We continuously evaluate and improve our security posture as threats evolve.
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy — including providing our services, meeting legal and accounting obligations, resolving disputes and enforcing our agreements. Retention periods vary depending on the type of data and the context in which it was collected.
When information is no longer needed, we securely delete or anonymize it using processes designed to prevent recovery or reconstruction.
As a technology provider, Straveda may process and store information on servers located in countries other than your own, using trusted cloud infrastructure partners. Where data is transferred internationally, we implement appropriate safeguards — such as standard contractual clauses, encryption and vendor due diligence — designed to ensure your information receives a consistent level of protection wherever it is processed.
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access
Correction
Deletion
Restriction
Portability
Withdraw Consent
Object to Processing
Complaint Rights
To exercise any of these rights, contact us at stravedatech@gmail.com. We will respond within the timeframe required by applicable law.
Not intended for children
Straveda integrates with trusted third-party services to power parts of our platform, including:
Payment Gateways
Analytics
Cloud Providers
Email Providers
AI APIs
Each third-party provider maintains its own privacy policy governing how it handles data. We encourage you to review those policies to understand their practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you through our website or by email.
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have questions, concerns or requests regarding this Privacy Policy or how we handle your information, we'd love to hear from you.
Get in Touch
Reach out any time — our team responds to every privacy request personally.