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STRAVEDA

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Straveda
StravedaStraveda

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© 2026 Straveda Tech. All rights reserved.

Privacy Policy
StravedaStraveda

Exceptional value.
Cost effective solutions.

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© 2026 Straveda Tech. All rights reserved.

Privacy Policy

    Legal · Privacy

    Privacy Policy

    We value your trust. This Privacy Policy explains how Straveda collects, uses, protects and manages your information while using our software, AI solutions and IT services.

    Effective Date:January 1, 2026
    Last Updated:July 14, 2026
    Reading Time:10 min read
    Policy Version:v1.0

    On this page

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    01

    Introduction

    At Straveda, privacy is not an afterthought — it is a foundation of how we design and operate our software, AI solutions, cloud infrastructure and IT services. We build tools for businesses that automate operations, ship products faster and adopt AI responsibly, and we recognize that this work depends on your trust.

    This Privacy Policy explains, in plain language, what information we collect, why we collect it, how we use and protect it, and the choices and rights available to you. We are committed to transparency at every step of our relationship with you — whether you're browsing our website, using our platform, integrating with our APIs, or working with us as a business client.

    02

    Scope

    This Privacy Policy applies to anyone who interacts with Straveda, including:

    Website VisitorsCustomersSaaS UsersAPI UsersPartnersBusiness Clients

    Wherever you fall on this list, the same core commitments apply: we collect only what we need, we use it for clearly stated purposes, and we protect it with industry-appropriate safeguards.

    03

    Information We Collect

    We collect information that you provide directly, information generated automatically as you use our services, and information related to how our AI and automation features are used. The categories below summarize what we may collect, depending on how you interact with Straveda.

    Account Information

    Name, username, role and account preferences when you create a Straveda account.

    Contact Information

    Email address, phone number and mailing address used to communicate with you.

    Company Information

    Organization name, size, industry and team details for business clients.

    Billing Details

    Invoicing address, tax identifiers and subscription plan information.

    Payment Information

    Processed securely by our PCI-compliant payment partners — we never store full card numbers.

    Technical Device Information

    Device type, operating system and hardware identifiers used to keep our platform secure.

    Browser Information

    Browser type, version and language settings used to render our services correctly.

    IP Address

    Collected for security, fraud prevention and approximate location for compliance.

    Usage Analytics

    Feature usage, session duration and interaction patterns to improve our products.

    Cookies

    Small data files that keep you signed in and help us understand how our site is used.

    Authentication Data

    Hashed credentials, session tokens and multi-factor authentication records.

    Support Requests

    Messages, attachments and diagnostic information you share with our support team.

    API Logs

    Request metadata, timestamps and status codes generated when you use our APIs.

    Customer Uploaded Content

    Files, documents and data you upload into our SaaS platform to use our services.

    AI Usage Data

    Prompts, generated outputs and model interaction data used to power AI features.
    04

    How We Use Your Information

    We use the information we collect for specific, legitimate business purposes, including to:

    Provide Services

    Operate, deliver and maintain the software, AI and IT services you rely on.

    Improve Performance

    Diagnose issues, optimize speed and enhance reliability across our platform.

    Authentication

    Verify your identity and keep your account and data secure.

    Fraud Detection

    Identify suspicious activity and protect our systems and customers from abuse.

    Customer Support

    Respond to inquiries, troubleshoot issues and provide technical assistance.

    Communication

    Send service updates, security alerts and, with consent, product news.

    Billing

    Process payments, generate invoices and manage subscriptions.

    Security

    Protect against unauthorized access, breaches and data loss.

    Analytics

    Understand product usage trends to guide our roadmap and design decisions.

    AI Features

    Power intelligent automation, recommendations and generative capabilities.

    Legal Compliance

    Meet regulatory obligations, enforce our terms and respond to lawful requests.
    05

    Cookies & Tracking Technologies

    We use cookies and similar tracking technologies to operate our website, remember your preferences, keep you securely signed in, and understand how our services are used. Cookies generally fall into the following categories:

    Essential Cookies

    Required for core functionality like login sessions and security — cannot be disabled.

    Performance Cookies

    Help us understand load times and technical performance across devices.

    Analytics Cookies

    Measure usage patterns so we can improve navigation and content.

    Security Cookies

    Detect fraud, enforce authentication and protect against malicious activity.

    Marketing Cookies

    Used, with your consent, to tailor communications and measure campaigns.

    Manage your preferences

    You can accept, decline or update non-essential cookies at any time from our cookie banner.
    06

    Artificial Intelligence & Automation

    Straveda builds AI-powered features and automation into our products to help you work faster and smarter. Because generative and automated systems work probabilistically, we ask that you keep the following in mind:

    AI features may generate content, suggestions or automated actions based on the data you provide.
    You should always review AI-generated outputs before relying on or acting upon them.
    Straveda does not guarantee the accuracy, completeness or reliability of AI-generated content.
    Our AI features are designed to assist your workflows — they do not replace professional, legal, financial or medical advice.
    07

    Sharing of Information

    We never sell your personal information.

    Straveda does not sell, rent or trade your personal data to third parties for their own marketing purposes — full stop.

    We only share information with carefully selected categories of service providers who help us operate Straveda, including:

    Cloud Providers

    Infrastructure partners that securely host our application and data.

    Payment Providers

    PCI-compliant processors that handle billing and transactions.

    Hosting Providers

    Providers that serve our websites, applications and APIs reliably.

    Analytics Services

    Tools that help us understand product usage in aggregate, anonymized form.

    Communication Platforms

    Email, SMS and chat providers used to deliver notifications and support.

    Government Authorities

    Only when legally required, such as in response to a valid court order.

    Professional Advisors

    Auditors, legal counsel and consultants bound by confidentiality obligations.
    08

    Data Security

    We invest in layered technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure or destruction, including:

    Encryption

    Data encrypted in transit and at rest using industry-standard protocols.

    HTTPS

    All traffic to our platform is served over secure, encrypted connections.

    Access Controls

    Role-based permissions restrict data access to authorized personnel only.

    Monitoring

    Continuous system monitoring to detect and respond to anomalies quickly.

    Regular Security Reviews

    Periodic audits and vulnerability assessments of our infrastructure.

    Backups

    Automated, encrypted backups to protect against data loss.

    Authentication

    Strong password policies and multi-factor authentication support.

    Secure Infrastructure

    Hardened cloud environments with layered network protections.

    Industry Best Practices

    Security programs aligned with widely recognized industry standards.

    While we work hard to protect your data, no method of transmission or storage is completely secure. We continuously evaluate and improve our security posture as threats evolve.

    09

    Data Retention

    We retain personal information only for as long as necessary to fulfil the purposes described in this Policy — including providing our services, meeting legal and accounting obligations, resolving disputes and enforcing our agreements. Retention periods vary depending on the type of data and the context in which it was collected.

    When information is no longer needed, we securely delete or anonymize it using processes designed to prevent recovery or reconstruction.

    10

    International Transfers

    As a technology provider, Straveda may process and store information on servers located in countries other than your own, using trusted cloud infrastructure partners. Where data is transferred internationally, we implement appropriate safeguards — such as standard contractual clauses, encryption and vendor due diligence — designed to ensure your information receives a consistent level of protection wherever it is processed.

    11

    Your Rights

    Depending on your location and applicable law, you may have the following rights regarding your personal information:

    Access

    Request a copy of the personal information we hold about you.

    Correction

    Ask us to correct inaccurate or incomplete information.

    Deletion

    Request deletion of your personal data, subject to legal retention needs.

    Restriction

    Ask us to limit how we process your information in certain circumstances.

    Portability

    Receive your data in a structured, commonly used, machine-readable format.

    Withdraw Consent

    Withdraw previously given consent at any time, without affecting past processing.

    Object to Processing

    Object to certain processing activities, including direct marketing.

    Complaint Rights

    Lodge a complaint with your local data protection authority.

    To exercise any of these rights, contact us at stravedatech@gmail.com. We will respond within the timeframe required by applicable law.

    12

    Children's Privacy

    Not intended for children

    Straveda's services are designed for businesses and professional use, and are not intended for individuals under the age of 18 (or the age of legal majority in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
    13

    Third-Party Services

    Straveda integrates with trusted third-party services to power parts of our platform, including:

    Payment Gateways

    Secure processors used to handle billing and transactions.

    Analytics

    Tools that help us measure and improve product performance.

    Cloud Providers

    Infrastructure partners that host our services and data.

    Email Providers

    Services used to deliver transactional and account-related email.

    AI APIs

    Third-party model providers that power select AI features.

    Each third-party provider maintains its own privacy policy governing how it handles data. We encourage you to review those policies to understand their practices.

    14

    Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you through our website or by email.

    We encourage you to review this page periodically to stay informed about how we protect your information.

    15

    Contact Us

    If you have questions, concerns or requests regarding this Privacy Policy or how we handle your information, we'd love to hear from you.

    Get in Touch

    Questions about your privacy?

    Reach out any time — our team responds to every privacy request personally.

    Privacy Email

    stravedatech@gmail.com

    Company

    Straveda Technologies

    Website

    straveda.com